BattView Support

 

BattView support starts here



FAQ

Q: Why can't I get battery levels from all my devices?

A: There are a couple of challenges:

  1. Many Bluetooth devices support only one connection at a time. It is best to run Battery Tests before opening any other apps. This lets GearView read battery levels before the respective devices are  connected to other apps. 
  2. BattView supports Bluetooth devices that do not require secure pairing with a proprietary app. Devices like Garmin bike computers or Cycliq cameras will not report battery levels to a general purpose app like BattView.

I also recently discovered that BattView works well after finishing a ride. I shut down all my apps like Zwift and Stages Cycling. This makes battery scans fast and easy.

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Known Bugs and Fixes

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No bugs reported



Reporting a bug

There are two ways to report a bug:

1. Add a comment to this page

2. Send email to: support@GearView.online 




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BattView for iPad and iPhone is available in the Apple App Store. 


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